Privacy Policy

1. Information We Collect

We collect information you provide directly and information generated as you use the Service:

• Account information, such as your name, email address, and authentication details (including data from third-party sign-in such as Google).
• Content you submit, such as topics, prompts, design styles, and other inputs you use to generate videos.
• Generated content, such as scripts, voiceovers, images, and rendered videos produced from your inputs.
• Billing information, processed by our payment provider (Stripe); we do not store full card numbers.
• Connected accounts: when you link a TikTok account for posting, we store the tokens needed to publish on your behalf.
• Usage data, such as log data, device and browser information, and analytics about how you interact with the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including generating and rendering videos.
• Process payments, manage credits, and administer your subscription.
• Publish videos to connected social accounts at your direction.
• Communicate with you about your account, including service and security notices.
• Improve and develop new features, and keep the Service secure.

3. Third-Party Services

We rely on third-party providers to deliver the Service, including AI model providers (such as OpenAI and ElevenLabs) to generate scripts, voiceovers, and images; Stripe for payments; cloud storage and hosting providers for delivering artifacts; and TikTok for publishing. Your content may be processed by these providers solely to provide the Service. Each provider handles data under its own terms and privacy policy.

4. How We Share Information

We do not sell your personal information. We share information only with the service providers described above, when required by law, to protect our rights or users’ safety, or in connection with a merger or acquisition. Where applicable, providers act as processors on our behalf.

5. Data Retention

We retain account and content data for as long as your account is active or as needed to provide the Service. Generated artifacts may be removed from active storage after a period of time. You can request deletion of your account and associated data at any time.

6. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Children’s Privacy

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “last updated” date, and material changes may be communicated to you directly.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@clipmill.ai.